privacy policy
This Privacy Policy describes how Cellz-Repairz ("the Site" or "we") collects, uses and discloses your personal information when you visit or make purchases on the Site.
COLLECTION OF PERSONAL DATA
When you visit the Site, we collect certain information about your device, interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for technical assistance. In this Privacy Policy, we refer to any information that uniquely identifies an individual (including the information below) as "personal information". Please see the list below for more information on what personal information we collect and why.
Device information
  • Examples of personal data collected: web browser version, IP address, time zone, cookie information, websites or products viewed, search queries, and how you interact with the Site.
  • Purpose of data collection: to accurately load the Website for you and to carry out analyzes about the use of the Website in order to optimize our Website.
  • Data Collection Source: Collected automatically when you access our Site through cookies, log files, web beacons, tags or pixels.
  • Disclosure for business purposes: shared with our processor.
details of the order
  • Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and telephone number.
  • Purpose of data collection: providing products or services to fulfill our contract, processing payment information, arranging for shipment and delivery of invoices and/or order confirmations, communicating with you, screening our orders for potential risk or fraud, and where applicable with the preferences you have shared with us, to provide you with information or advertising about our products or services.
  • Collection source: Collected from you.
  • Disclosure for business purposes: shared with our processor.
Customer Service Information
  • Purpose of data collection: providing customer service.
  • Collection source: Collected from you.
  • Minors: The Site is not intended for persons under the age of 18. We do not intentionally collect personal information from children. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us at the address below to request that we delete it.
Sharing personal data
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
  • We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
  • Behavioral advertising
As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For example:
  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We share information with our advertising partners about your use of the Site, purchases and interactions with our advertisements on other websites. We collect and share some of this information directly with our advertising partners and in some cases through cookies or other similar technologies (which you may consent to depending on your location).
For more information on how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") education page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
  • FACEBOOK — https://www.facebook.com/settings/?tab=ads
  • GOOGLE – https://www.google.com/settings/ads/anonymous
  • BING — https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
In addition, you can opt-out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.
Use of personal data
We use your Personal Data to provide you with our services, which include: offering products for sale, processing payments, shipping and fulfilling your order, and keeping you informed about new products, services and offers.
Legal basis
In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal data on the following legal bases:
  • your consent;
  • Performance of a contract between you and the Website;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • In order to perform a task carried out in the public interest;
  • For our legitimate interests which are not overridden by your fundamental rights and freedoms.
Stopping
When you place an order or book an appointment through the Site, we will retain your personal information in our records, unless you ask us to delete that information.
Automatic decision making
If you are an EEA resident, you have the right to object to processing that is based solely on automated decision-making (including profiling) where this decision-making produces legal effects concerning you or otherwise significantly affects you.
We do NOT engage in fully automated decision-making that has legal or otherwise significant implications using customer data.
Services containing elements of automated decision making include:
  • A temporary list of rejected IP addresses associated with repeated failed transactions. This rejection list persists for a small number of hours.
  • Temporary list of rejected credit cards associated with rejected IP addresses. This rejection list persists for a small number of days.
Sale of personal data
Our Site sells personal information as defined in the California Consumer Privacy Act of 2018 ("CCPA").
SHOWING
If you are an EEA resident, you have the right to access the Personal Data we hold about you, transfer it to a new service and request that your Personal Data be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact details below.
Your personal data will be processed and then transferred outside of Europe for storage and further processing, including to Canada and the United States.
CCPA
If you are a California resident, you have the right to access the Personal Information we hold about you (also known as the "Right to Know"), transfer it to the new service, and request that your Personal Information be corrected, updated or deleted. If you wish to exercise these rights, please contact us using the contact details below.
If you wish to appoint an authorized representative to submit these requests on your behalf, please contact us at the address below.
Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our Site. We use a wide variety of cookies including functional, performance, advertising and social media or content cookies. Cookies improve your browsing experience by allowing the site to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information every time you come back to the site or go from one page to another. Cookies also provide information about how people use the website, such as whether they are visiting the website for the first time or whether they are frequent visitors.
We use cookies to optimize the use of our Website and provide our services.
The length of time a cookie stays on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing, and persistent cookies until they expire or are deleted. Most of the cookies we use are permanent and expire between 30 minutes and two years from the date they are downloaded to your device. You can control and manage cookies in various ways. Please note that deleting or blocking cookies may adversely affect your user experience and some parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies using your browser settings, which are often found in your browser's "Tools" or "Preferences" menu. For more information on changing your browser settings or how to block, manage or filter cookies, please refer to your browser's help file or websites such as www.allaboutcookies.org.
In addition, please note that blocking cookies may not completely prevent information from being shared with third parties, such as our advertising partners. To exercise your rights or to opt out of some of the ways these parties use your information, please contact us.
Do not track
Please note that because there is no uniform industry understanding of how to respond to "Do Not Track" signals, we do not change our data collection and use practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact
For more information about our privacy practices, if you have questions or would like to make a complaint, please contact us.
Last update: 01/11/2022
If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. You can contact your local data protection authority.